Executive Dashboard
Statewide permitting performance, refund exposure, and EO 26-04 compliance.
EO 26-04 Compliance Dashboard
Signed February 16, 2026 — Day 31 of implementation.
120-Day Review Deadline
89 days remainingJune 16, 2026
All departments must complete process reviews and publish timelines
Feb 1626% elapsedJun 16
180-Day Improvement Plan
149 days remainingAugust 15, 2026
All departments must submit improvement plans for non-compliant processes
Feb 1617% elapsedAug 15
5/15
Process Reviews Complete
3/15
Timelines Published
2/15
Portal Access Live
| Department | On-Time Rate | Review Complete | Timeline Published | Portal Live |
|---|---|---|---|---|
| DHS | 82.4% | |||
| ADH | 76.1% | |||
| ADEE | 65.8% | |||
| ADLL | 89.2% | |||
| DPS | 71.5% | |||
| ADOC | 92.8% | |||
| ArDOT | 84.6% | |||
| ADAG | 87.5% | |||
| DFA | 94.1% | |||
| ADE | 88.9% | |||
| DPHT | 91.2% | |||
| ADC | 80.5% | |||
| TSS | 93.4% | |||
| DIG | 86.2% | |||
| DMD | 90.8% |
Total Applications
509K
SLA Compliance
84.3%
Total Overdue
79,919
Paid Out YTD
$1946K
$ At Risk
$3595K
Department SLA Compliance (worst to best)
| Dept | Apps | On-Time | Overdue | Refunds | $ At Risk | |
|---|---|---|---|---|---|---|
| ADEE | 14K | 65.8% | 4,852 | 1024 | $857K | Drill in |
| DPS | 32K | 71.5% | 9,120 | 1345 | $684K | Drill in |
| ADH | 68K | 76.1% | 16,252 | 2105 | $731K | Drill in |
| ADC | 3K | 80.5% | 624 | 42 | $15K | Drill in |
| DHS | 142K | 82.4% | 24,992 | 1842 | $593K | Drill in |
| ArDOT | 19K | 84.6% | 2,849 | 342 | $174K | Drill in |
| DIG | 2K | 86.2% | 248 | 18 | $6K | Drill in |
| ADAG | 13K | 87.5% | 1,600 | 112 | $37K | Drill in |
| ADE | 22K | 88.9% | 2,442 | 198 | $69K | Drill in |
| ADLL | 95K | 89.2% | 10,260 | 685 | $258K | Drill in |
| DMD | 2K | 90.8% | 221 | 14 | $5K | Drill in |
| DPHT | 8K | 91.2% | 722 | 68 | $20K | Drill in |
| ADOC | 29K | 92.8% | 2,052 | 215 | $67K | Drill in |
| TSS | 16K | 93.4% | 1,030 | 82 | $24K | Drill in |
| DFA | 45K | 94.1% | 2,655 | 178 | $56K | Drill in |
Refund Processing Speed (slowest to fastest)
| Dept | Avg Days | >14d Pending | >30d Pending | $ Paid Out |
|---|---|---|---|---|
| ADEE | 32d | 256 | 148 | $499K |
| DPS | 28d | 285 | 165 | $313K |
| ADH | 24d | 198 | 72 | $445K |
| DHS | 19d | 142 | 38 | $312K |
| ADC | 16d | 6 | 2 | $7K |
| ArDOT | 15d | 32 | 8 | $86K |
| DIG | 13d | 2 | 0 | $3K |
| ADE | 12d | 14 | 3 | $35K |
| ADLL | 11d | 22 | 4 | $143K |
| ADAG | 10d | 8 | 1 | $18K |
| DPHT | 9d | 4 | 0 | $10K |
| ADOC | 8d | 6 | 1 | $32K |
| DMD | 8d | 1 | 0 | $2K |
| DFA | 7d | 4 | 0 | $28K |
| TSS | 6d | 2 | 0 | $12K |
Statewide Compliance Trend
Average SLA compliance rate across all 15 departments each month. Up 2.9pp over 6 months (+0.6pp/mo).
5.0pp below 90%
~9 months at current pace
82.1%
Oct
82.8%
Nov
83.4%
Dec
84.0%
Jan
84.5%
Feb
85.0%
Mar
SLA Timeline Recommendations
Adjust the on-time target to see how recommended SLA deadlines change. Permits where the current average already exceeds the recommended SLA are flagged.
85%
50%75%90%99%
At 85%, the SLA for each permit type is set so that 85% of applications would be processed on time based on current data.
| Permit/License Type | Dept | Avg | P75 | P95 | Current SLA | Rec. SLA @ 85% | Status |
|---|---|---|---|---|---|---|---|
| Water Discharge Permit | ADEE | 172d | 198d | 252d | 120d | 225d(+105) | Healthy |
| Air Quality Permit | ADEE | 138d | 162d | 205d | 90d | 184d(+94) | Healthy |
| Concealed Carry License | DPS | 88d | 105d | 132d | 60d | 119d(+59) | Healthy |
| Healthcare Facility License | ADH | 105d | 122d | 158d | 90d | 140d(+50) | Healthy |
| Private Investigator License | DPS | 58d | 68d | 88d | 45d | 78d(+33) | Healthy |
| Childcare Facility License | ADH | 72d | 85d | 108d | 60d | 97d(+37) | Healthy |
| Security Guard Registration | DPS | 42d | 50d | 65d | 30d | 58d(+28) | Healthy |
| Solid Waste Facility Permit | ADEE | 98d | 112d | 145d | 90d | 129d(+39) | Healthy |
| Food Service Permit | ADH | 35d | 42d | 54d | 30d | 48d(+18) | Healthy |
| Right-of-Way Encroachment | ArDOT | 65d | 78d | 98d | 60d | 88d(+28) | Healthy |
| Oversize/Overweight Permit | ArDOT | 3d | 4d | 6d | 5d | 5d | Healthy |
| Childcare Assistance Voucher | DHS | 28d | 34d | 42d | 30d | 38d(+8) | Healthy |
| Utility Permit | ArDOT | 42d | 52d | 68d | 45d | 60d(+15) | Healthy |
| SNAP Vendor Authorization | DHS | 18d | 22d | 28d | 21d | 25d(+4) | Healthy |
| Trade Name Registration | ADOC | 5d | 7d | 11d | 10d | 9d(-1) | Healthy |
| Cosmetology License | ADLL | 16d | 19d | 24d | 21d | 22d(+1) | Healthy |
| Plumber License | ADLL | 24d | 29d | 37d | 30d | 33d(+3) | Healthy |
| Vehicle Registration | DFA | 4d | 6d | 9d | 10d | 8d(-2) | Healthy |
| Alcohol Beverage License | DFA | 24d | 28d | 36d | 30d | 32d(+2) | Healthy |
| Business Registration | ADOC | 8d | 11d | 16d | 15d | 14d(-1) | Healthy |
| Contractor License | ADLL | 38d | 44d | 56d | 45d | 50d(+5) | Healthy |
| Pesticide Applicator License | ADAG | 14d | 18d | 23d | 21d | 21d | Healthy |
| Electrician License | ADLL | 22d | 27d | 35d | 30d | 31d(+1) | Healthy |
| Livestock Dealer License | ADAG | 22d | 26d | 34d | 30d | 30d | Healthy |