Back to Dashboard
ADAG — Department of Agriculture
Deep dive into SLA performance, root causes, and modernization opportunities.
On-Time
87.5%
Overdue
1,600
Refund Avg
10d
Paid Out
$18K
$ At Risk
$37K
SLA by Permit/License Type
Pesticide Applicator License
Online · 340 overdue
14d / 21d
7d under
Livestock Dealer License
Online · 320 overdue
22d / 30d
8d under
Root Cause Breakdown
Staffing constraints45%
Process complexity35%
Applicant delays20%